Thursday, June 24, 2021

PT1-002 CompTIA PenTest+ Certification Exam

 

CompTIA PenTest+ is for cybersecurity professionals tasked with penetration testing and vulnerability management.

Why is it different?
CompTIA PenTest+ is the only penetration testing exam taken at a Pearson VUE testing center with both hands-on, performance-based questions and multiple-choice, to ensure each candidate possesses the skills, knowledge, and ability to perform tasks on systems. PenTest+ exam also includes management skills used to plan, scope, and manage weaknesses, not just exploit them.

PenTest+ is unique because our certification requires a candidate to demonstrate the hands-on ability and knowledge to test devices in new environments such as the cloud and mobile, in addition to traditional desktops and servers.

About the exam
The new PenTest+ (PT0-002) exam will launch October, 2021!

Beta exam registration available on April 13, 2021. Interested in taking the beta exam? Registration on the Pearson VUE site.

CompTIA PenTest+ assesses the most up-to-date penetration testing, and vulnerability assessment and management skills necessary to determine the resiliency of the network against attacks.
Successful candidates will have the intermediate skills required to customize assessment frameworks to effectively collaborate on and report findings.
Candidates will also have the best practices to communicate recommended strategies to improve the overall state of IT security.

CompTIA PenTest+ is compliant with ISO 17024 standards and approved by the US DoD to meet directive 8140/8570.01-M requirements. Regulators and government rely on ANSI accreditation, because it provides confidence and trust in the outputs of an accredited program. Over 2.3 million CompTIA ISO/ANSI-accredited exams have been delivered since January 1, 2011.

What Skills Will You Learn?
HARDWARE
PLANNING & SCOPING

Explain the importance of planning and key aspects of compliance-based assessments
WINDOWS OPERATING SYSTEMS
INFORMATION GATHERING &
VULNERABILITY IDENTIFICATION

Gather information to prepare for exploitation then perform a vulnerability scan and analyze results.
SOFTWARE TROUBLESHOOTING
ATTACKS & EXPLOITS

Exploit network, wireless, application, and RF-based vulnerabilities, summarize physical security attacks, and perform post-exploitation techniques
NETWORKING
PENETRATION TESTING TOOLS

Conduct information gathering exercises with various tools and analyze output and basic scripts (limited to: Bash, Python, Ruby, PowerShell)
HARDWARE & NETWORK TROUBLESHOOTING
REPORTING & COMMUNICATION

Utilize report writing and handling best practices explaining recommended mitigation strategies for discovered vulnerabilities
obs that use CompTIA PenTest+
Penetration Tester
Vulnerability Tester
Security Analyst (II)
Vulnerability Assessment Analyst
Network Security Operations
Application Security Vulnerability

Renewal
Keep your certification up to date with CompTIA’s Continuing Education (CE) program. It’s designed to be a continued validation of your expertise and a tool to expand your skillset. It’s also the ace up your sleeve when you’re ready to take the next step in your career.

Get the most out of your certification
Information technology is an incredibly dynamic field, creating new opportunities and challenges every day. Participating in our Continuing Education program will enable you to stay current with new and evolving technologies and remain a sought-after IT and security expert.

The CompTIA Continuing Education program
Your CompTIA PenTest+ certification is good for three years from the date of your exam. The CE program allows you to extend your certification in three-year intervals through activities and training that relate to the content of your certification.

It’s easy to renew
You can participate in a number of activities and training programs, including higher certifications, to renew your CompTIA PenTest+ certification. Collect at least 60 Continuing Education Units (CEUs) in three years and upload them to your certification account, and your CompTIA PenTest+ certification will automatically renew.

QUESTION 1
Which of the following should a penetration tester consider FIRST when engaging in a penetration test in a cloud environment?

A. Whether the cloud service provider allows the penetration tester to test the environment
B. Whether the specific cloud services are being used by the application
C. The geographical location where the cloud services are running
D. Whether the country where the cloud service is based has any impeding laws

Correct Answer: C

QUESTION 2
A penetration tester who is conducting a web-application test discovers a clickjacking vulnerability associated
with a login page to financial data. Which of the following should the tester do with this information to make this a successful exploit?

A. Perform XSS.
B. Conduct a watering-hole attack.
C. Use BeEF.
D. Use browser autopwn.

Correct Answer: A

QUESTION 3
A company that requires minimal disruption to its daily activities needs a penetration tester to perform
information gathering around the company’s web presence. Which of the following would the tester find MOST
helpful in the initial information-gathering steps? (Choose two.)

A. IP addresses and subdomains
B. Zone transfers
C. DNS forward and reverse lookups
D. Internet search engines
E. Externally facing open ports
F. Shodan results

Correct Answer: AB

QUESTION 4
A penetration tester discovers that a web server within the scope of the engagement has already been
compromised with a backdoor. Which of the following should the penetration tester do NEXT?

A. Forensically acquire the backdoor Trojan and perform attribution
B. Utilize the backdoor in support of the engagement
C. Continue the engagement and include the backdoor finding in the final report
D. Inform the customer immediately about the backdoor

Correct Answer: C

QUESTION 5
Which of the following are the MOST important items to include in the final report for a penetration test? (Choose two.)

A. The CVSS score of the finding
B. The network location of the vulnerable device
C. The vulnerability identifier
D. The client acceptance form
E. The name of the person who found the flaw
F. The tool used to find the issue

Correct Answer: CF

QUESTION 6
A penetration tester who is performing a physical assessment of a company’s security practices notices the
company does not have any shredders inside the office building. Which of the following techniques would be
BEST to use to gain confidential information?

A. Badge cloning
B. Dumpster diving
C. Tailgating
D. Shoulder surfing

Correct Answer: B

QUESTION 7
A penetration tester conducted an assessment on a web server. The logs from this session show the
following:
http://www.thecompanydomain.com/servicestatus.php?serviceID=892&serviceID=892 ‘ ;
DROP TABLE SERVICES; --
Which of the following attacks is being attempted?

A. Clickjacking
B. Session hijacking
C. Parameter pollution
D. Cookie hijacking
E. Cross-site scripting

Correct Answer: C

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Wednesday, June 23, 2021

GCP-GC-ADM Genesys Cloud Certified Professional - Contact Center Administration Exam

 

The Genesys Cloud Certified Professional - Contact Center Admin exam introduces the fundamental concepts and major components associated with the Contact Center feature set of the Genesys Cloud platform.

This exam provides an overview of the Genesys Cloud interface and presents scenarios to facilitate your understanding of the administration of a contact center. You will also gain familiarity with daily contact center monitoring and administration tasks.

Note: The Genesys Cloud Certified Professional (GCP-GC) certification is obtained by completing the following three exams (Contact Center Administration, Implementation, and Reporting & Analytics). The prerequisite for GCP-GC is the Genesys Cloud Certified Associate (GCA-GC) certification.

Target Audience
The Genesys Cloud Certified Professional - Contact Center Admin exam is intended for system administrators, contact center managers, project managers, and supervisors to help them monitor and administer the contact center. The exam is also useful for anyone else who needs to learn the basic functionality of Genesys Cloud Contact Center.

Course Objectives
Genesys Cloud Collaborate
Basic overview of the Genesys Cloud Platform and Administration
Overview of Genesys Cloud Collaborate
List the features of Genesys Cloud Contact Center
List the three levels of Contact Center licensing
Configure Automatic Call Distribution to optimize customer service
Describe ACD processing
Explain interaction flow and queue design
Evaluation and routing combination
Configure agent utilization
Configure ACD Skills and Language Skills
Configure wrap-up codes
Configure After Call Work
Activate and deactivate agents on queues
Test ACD call routing
Configure ACD email in Admin settings
Test ACD email routing
Describe ACD Messages
Purpose and capabilities of Genesys Cloud Architect
Features of Genesys Cloud Architect
Describe the options for Inbound
Describe how to create and edit System and User Prompts
Genesys Cloud Data Actions Integration
Describe the function and purpose of the Genesys Cloud data actions Integration
Scripting in a Genesys Cloud contact center
Describe Scripts and basic script functionality
Genesys Cloud Outbound Dialing
Describe the Outbound Dialing modes
Explain the use of Contact Lists
Configure and test an Outbound Power Dialing campaign
Use of Reports and Dynamic Views
List the main types of reports and describe their use
List the main Dynamic Views and describe their use
Configure and run an Interaction Details report
Quality Management in a Genesys Cloud contact center
Quality Policies Overview
Describe how to enable call recording on a Trunk
Create a recording policy
Create and publish an Evaluation form
Quality Evaluator and Quality Administrator dashboards
Workforce Management in a Genesys Cloud contact center
Workforce Management Overview
Working with Schedules
Benefits of scheduling agents
Create a manual schedule

QUESTION 1
A Queue is configured for Standard ACD routing and Disregard skills, next agent for the Evaluation Method.
What agent property is used to determine the next available agent?

A. Skill
B. Time since they last handled an ACD interaction
C. Cost
D. Department

Correct Answer: A

QUESTION 2
Which definition matches the After Call Work option Mandatory, Time-boxed?

A. The agent may or may not complete after call work. The system will set them to Available after an interaction completes.
They are responsible for setting their availability appropriately if performing After Call Work.

B. The agent is automatically placed into an After Call Work status and the system will automatically set them to Available when the After Call Timeout is reached.
The agent may set themselves to Available if they complete their After Call Work early.

C. The agent is automatically placed into an After Call Work status and the system will automatically set them to Available when the After Call Timeout is reached.
The agent may not set themselves to Available if they complete their After Call Work early.

D. The agent is placed in an After Call Work status and must manually set their status back to available when their after call work is complete.

Correct Answer: B

QUESTION 3
Currently, you manage all agents’ schedules by using a spreadsheet. This shows when each agent is working
when they are on breaks, and when they have meetings or other events that take them away from the queue.
You would like to be able to schedule agents in an easier and more automated way. What Genesys Cloud
Contact Center feature can you use to replace and automate the spreadsheet schedule?

A. Workforce Management
B. Workflow Process Automation
C. Genesys Cloud Architect
D. Genesys Cloud Reporting

Correct Answer: A

QUESTION 4
Select all the roles that are automatically assigned by default to the user who sets up the organization.
(Choose two.)

A. Employee
B. Master Admin
C. Genesys Cloud User
D. Admin
E. Telephony Admin

Correct Answer: AD

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